Unfortunately, at this time we are still unable to offer free shipping for all orders. We are working hard to enable this great offer for all of our clients. Check the rate in the checkout.
European Community: It takes 4 to 7 days
Our warehouse team takes a well-deserved vacation on weekends and national holidays, so orders placed on those days will ship the next business day.
Once your item(s) is shipped you will receive a confirmation email with a link to track your order.
Yo can return maximun period of 5 days from the day of receipt of the order. More info here.
BRIDAL All our gowns are made to order. Due to our ethical code of sustainability we work stock zero, trying to minimize our impact on the planet. So the gowns cannot be cancelled, modified or returned for a refund.
All our gowns are made in Bilbao, north of Spain in our own atelier with the designer team supervision.
Our Headquarters are in Bilbao, Basque Country, Spain.
Sophie et Voilà gowns and party collection are made with carefully selected materials. Each item is shipped with an insert that details suggested care information. For more information or assistance, please Contact Us.