Legal notice


In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the identification data of the owner of the website are set out below.


  • Identity of the Responsible: Sophie Et Voilá S.L 
  • Commercial name: Sophie Et Voilá • NIF/CIF: B95827952 
  • Address: Alameda Mazarredo 6. 48001 Bilbao (Bilbao) 
  • Email:
  • Registered in the Mercantile Registry of Bilbao, in volume 5589, book 0, folio 151 and page BI 67372, on 01-01-2016
  • Sophie et Voilà SL is the owner of the domain name and Internet site accessed through the address


These General Conditions regulate the use (including mere access) of the web pages, members of the Sophie Et Voilá website, including the content and services made available on them. Any person who accesses the web, ("user") agrees to be bound by the General Conditions in force at all times of the or to third parties.

Any link made with the contents will require the prior consent of the OWNER and must allow, through the appropriate visualization, the identification of its origin. The use of this information on other Internet sites will require express authorization.


THE OWNER may modify, without prior notice, the information contained in its website, as well as its configuration and presentation. THE OWNER does not guarantee the absence of interruptions or errors in accessing the website, in its content, nor that it is updated, although it will make its best efforts to, where appropriate, avoid, correct or update them.

THE OWNER is not responsible for direct or indirect damages, including damage to computer systems and introduction of viruses on the network, derived from Internet browsing necessary for the use of this website.

THE OWNER hereby undertakes NOT TO ENGAGE IN MISLEADING ADVERTISING. For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of, produced as a result of maintenance and / or maintenance, will not be considered misleading advertising. or incomplete or defective update of the information contained in these sections. THE HOLDER, as a consequence of the provisions of this section, undertakes to correct it as soon as it becomes aware of said errors.

THE OWNER is not responsible for the breach of any applicable rule that the User may incur when accessing this website and / or using the information contained therein.

THE OWNER will not be responsible for the damages produced or that may occur, whatever their nature, arising from the use of the information, the matters contained in this Web Site and the programs it incorporates. The links (Links) and hypertext that make it possible through the website to access the User to benefits and services offered by third parties, do not belong to or are under the control of the OWNER, which is why, It is not responsible for the information contained therein or for any effects that may arise from said information.

Ultimately, the User is solely responsible for the use made of the services, content, links (links) and hypertext included in the OWNER's website.


All the contents of the Web, unless otherwise indicated, are the exclusive property of the HOLDER and, by way of example, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs, and other elements that appear on the website. Likewise, all trade names, trademarks or distinctive signs of any kind contained on the Web are protected by Law.

THE OWNER does not grant any type of license or authorization for personal use to the User on their intellectual and industrial property rights or on any other right related to its Website and the services offered on it.

Therefore, the User acknowledges that the reproduction, distribution, commercialization, transformation, and in general, any other form of exploitation, by any procedure, of all or part of the contents of this Website constitutes an infringement of intellectual property rights and / or industrial owner of the same. The User, solely and exclusively, may use the material that appears on this website for their personal and private use, its use for commercial purposes or to engage in illegal activities is prohibited.

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this Web page, for commercial purposes, in any support and by any technical means, without the authorization of the OWNER.

THE OWNER will ensure compliance with the above conditions as well as the proper use of the content presented on its website, exercising all civil and criminal actions that correspond to it in the event of infringement or breach of these rights by the User.


In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), we inform you that the personal data you provide us using our contact email and web forms will be treated confidentially and will become part of automated files owned by SOPHIE ET VOILA. that have been duly registered with the Spanish Agency for Data Protection (

In accordance with the regulations currently in force on data protection (LOPD), as well as on information society services and electronic commerce (LSSICE), the User accepts that the data provided be incorporated into files owned by SOPHIE ET ​​VOILA SL. In order to facilitate the provision of the requested services (online sale) and the foreseeable sending of information about offers or other reasons for which THE HOLDER must contact the User / client.

THE OWNER undertakes NOT TO SEND COMMERCIAL COMMUNICATIONS WITHOUT IDENTIFYING IT AS SUCH, in accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce. For these purposes, all information that is sent TO THE CLIENTS AND / OR USERS of will be considered as commercial communication, provided that its purpose is to maintain the existing relationship between the client and / or user and THE HOLDER, as well as the performance of information tasks, and other activities of the services provided by

In any case, THE OWNER will keep confidential and complying with the obligation of secrecy of all personal data collected and contained in its files in accordance with current regulations on the protection of personal data.

Online store user registration: The site has a public area, accessible to anyone who accesses it, and has private areas, accessible only when the USER has registered in the online store; in this case, the USER must keep the password strictly confidential. For it:

  • The access profiles and passwords used must be confidential, personal and non-transferable. The use that is made of it is the responsibility of the owner of the password.
  • The user must not save his access code in a legible form in files on disk, paper or any other type of support where it can be accessible.

The user will change the password in the following circumstances:

  • Whenever there is a suspicion that your security may have been violated.
  • Whenever it is known by another user or it is suspected that it may be.

By virtue of the foregoing, it is the USER's obligation to immediately notify the managers of the Website of any fact that allows the misuse of identifiers and / or passwords, such as theft , loss, or unauthorized access to them, in order to proceed to their immediate cancellation. As long as such facts are not communicated, THE HOLDER will be exempt from any liability that may arise from the misuse of identifiers or passwords by unauthorized third parties.

Consent for advertising purposes: You consent and expressly authorize the HOLDER to process your personal data, in order to include your data in advertising campaigns promoted by and, ultimately, consent to the sending of commercial communications through any means, whether electronic (telephone, fax, email, SMS, MMS, etc.) or non-electronic (ordinary mail, etc.), without using the means listed as a closed list, provided that Its purpose is to maintain the existing relationship between the client and / or user and THE HOLDER, as well as the performance of information tasks, and other activities related to the services provided by

You can revoke the consent for advertising purposes according to the procedure described in Exercise of ARCO Rights.

By accepting the data protection policy, you state that you have been informed in the terms of Art. 5.1 of Organic Law 15/1999, of December 13, on the Protection of Personal Data and that you grant your consent to the processing of your personal data for the purposes described above, without prejudice to the exercise of the corresponding ARCO rights or the revocation of the consent given.

THE HOLDER reserves the right to modify its privacy policy according to its criteria, or due to a legislative, jurisprudential or business practice change. If THE HOLDER introduces any modification, the new text will be published on this same website, where the User may be aware of the current privacy policy of

The interested party may exercise the rights of access, rectification, cancellation and opposition by registered letter, or equivalent form that allows proof of receipt at the electronic address: The request must contain the name, surname of the interested party, a copy of the DNI and, in the cases that it is admitted, of the person who represents it, as well as a document proving the representation, request in which the request is specified, address for the purposes of notifications , date and signature of the applicant and supporting documents of the request made. If the request does not meet the specified requirements, its correction will be required. Regarding the right of access, it will only be denied when the request is made by a person other than the affected party. No consideration will be required for the exercise of rights.